Exceeding Customer’s Expectations

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Star City Heating and Cooling’s main priority is exceeding our customer’s expectations through quality work and integral work ethics. Our second priority is elevating our technicians to higher skill levels through educational opportunities and technological advancements. Since Star City Heating and Cooling has been Lincoln’s Comfort Specialist Company for over 30 years, it’s important that we keep supporting our clients and community the way we have been supported by them. When we go into a client’s home we go in with the same respect for their home and needs as we do for our own.

One of our most valuable ways of providing the best for our clients is through our VIP Maintenance Plan. We designed this program to encourage homeowner’s to take proper preventative measures to care for their heating and cooling systems. It’s a well-known fact within our industry that maintenance is the number one way to keep HVAC systems safe, strong, efficient, and properly working. We designed the VIP plan to be full of specialized benefits and discounts that are valid for a full year on top of a discounted rate of two seasonal maintenance appointments. As a VIP, clients are able to save money all year long.

Because Lancaster County has been our foundation of support, we created a way to support those who make up this great place. In 2010, Star City Heating and Cooling began Lincoln’s first annual Warming Your Home for the Holidays, Furnace Giveaway. Since then, various local HVAC companies have also begun their own furnace giveaways, which is rewarding to know that we’ve also had a greater influence within our industry. Our Warming Your Home for the Holidays furnace giveaway is implemented during the Christmas season to generate a way for Home-owners who need a helping hand or have helped others, to be nominated to receive a new furnace. For us, the most rewarding parts of this program are building the relationship with the individuals involved, and the positive outcomes.

After the furnace giveaway began we expanded our community support by creating partnerships with various local nonprofits. Our current one is with Men With Dreams (MWD), a nonprofit organization that incorporates educational assistance, fitness, mentorship, family support, and guidance by providing experiences and goal setting to help elementary through high school students exceed their goals. Our intention with these partnerships are to generate a broader impact on the lives we work with by helping these organizations fulfill their needs.

Now that you are aware of our company motives, remember us as your go-to provider for all your HVAC needs. We are proud to offer expert design, installation, zoning, duct cleaning, maintenance, and repair services for residential and commercial sites. We have additional products as well to keep indoor climates clean, safe, and comfortable. If you are looking for a dependable and integral company devoted to efficient, high quality service, give us a call. We not only work for our families, but we work for our client’s as well.

Angela McRoberts

Client Outreach Coordinator

 

Star City Heating & Cooling

4810 N. 57th  Lincoln, Ne 68507
angela@starcityair.com

402-464-7827

starcityair.com 

Find us on Facebook/starcityair.com

StarCity

 

Interested in becoming a Home Owners Plus vendor and having exposure to all HomeServices agents in Lincoln? Call 402-437-7600 or visit www.homeownersplus.net 

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