Hasemann named Shining Star

Mike Hasemann with CEO Gene Brake
Mike Hasemann with CEO Gene Brake

Mike Hasemann, of our accounting department, was recently named a Shining Star.

His nomination read:

“Mike is amazing and has been wearing so many hats!  He goes out of his way to help with anything needed and always is pleasant and has a smile on his face!  I have never once seen him stressed or overwhelmed even in the midst of year-end reports and start of new year … all this while covering 3 positions!  Mike truly is a shining star!”

Shining Stars are HomeServices of Nebraska associates, including managers, employees and agents, who help make our company a better place for our customers, clients and for each other. Nominees must exemplify the following:

  1. The person went out of their way to exceed the HomeServices of Nebraska Standards and best practices.
  2. The gesture or service was above and beyond normal job requirements or expectations.
  3. The employee, manager or agent went beyond the call of duty to ensure the needs of a customer, fellow employee or agent.

Anyone is invited to nominate employees, agents or managers who have displayed The Shining Star Spirit. For someone to be recognized, a Shining Star Nomination Form must be submitted by the 15th of every month. *A participant is eligible to win one (1) time per year.

Shining Star Values

Positive Attitude – A positive attitude is focusing on what is useful, beneficial and worthwhile in each and every situation. Your attitude is displayed through your words, actions and facial expressions with your customers and those around you.

Accountable – Accountable is being responsible for your actions and behaviors as they impact customers and those around you.

Responsive – Being responsive is being open to the situation as it occurs and responding in a sensitive manner to meet needs and expectations.

Teamwork – Teamwork is helping each other win and taking pride in each other’s victories. No one person or department alone can provide for the comprehensive needs of our customers. We achieve our goals when working together as a team.

No Excuses – A culture of no excuses acknowledges when mistakes or perceived shortcomings are made and seeks to correct or make right rather than rationalize or justify the problem.

Exemplary – To serve as a model or example of positive action; strive for high performance standards and deliver results. Demonstrate technical competence. Set high standards for self, demonstrating integrity and superior customer service skills.

Responsibility – Responsibility is acting with initiative and understanding that our organization and our customers are depending on us.

Service – Service is everything we do to exceed the needs and expectations of our customers at all times.

Safety – Demonstrate the importance of safety and how it may influence our daily lives.

Sandra Harder named Shining Star for December

Sandra Harder of the Woods Bros Realty Wilderness Hills office was named the Shining Star for December.

Her nomination read:

“Sandra is very accommodating to her buyers and sellers and is very eager to volunteer her time and knowledge assisting new agents. For the last 35 years Sandra has volunteered her home, her time, and expertise to fellow agents, friends and acquaintances. Her fun personality lightens up a room! She goes above and beyond for the staff at Wilderness Hills.

“When Sandra is in the office I always see her walking around and introducing herself to new agents and says, ‘If there is anything I can do for you, please don’t hesitate to ask,’ and I have seen her sit down with a lot of newer agents and help them out with paperwork (and she is not their mentor). Her positive attitude is very uplifting to our office!!!!”

Mangaing Broker Judy Sasek and General Manager Shannon Harner present Sandra Harder with the Shining Star.
Mangaing Broker Judy Sasek and General Manager Shannon Harner present Sandra Harder with the Shining Star.

Shining Stars are HomeServices of Nebraska associates, including managers, employees and agents, who help make our company a better place for our customers, clients and for each other. Nominees must exemplify the following:

  1. The person went out of their way to exceed the HomeServices of Nebraska Standards and best practices.
  2. The gesture or service was above and beyond normal job requirements or expectations.
  3. The employee, manager or agent went beyond the call of duty to ensure the needs of a customer, fellow employee or agent.

Anyone is invited to nominate employees, agents or managers who have displayed The Shining Star Spirit. For someone to be recognized, a Shining Star Nomination Form must be submitted by the 15th of every month. *A participant is eligible to win one (1) time per year.

Shining Star Values

Positive Attitude – A positive attitude is focusing on what is useful, beneficial and worthwhile in each and every situation. Your attitude is displayed through your words, actions and facial expressions with your customers and those around you.

Accountable – Accountable is being responsible for your actions and behaviors as they impact customers and those around you.

Responsive – Being responsive is being open to the situation as it occurs and responding in a sensitive manner to meet needs and expectations.

Teamwork – Teamwork is helping each other win and taking pride in each other’s victories. No one person or department alone can provide for the comprehensive needs of our customers. We achieve our goals when working together as a team.

No Excuses – A culture of no excuses acknowledges when mistakes or perceived shortcomings are made and seeks to correct or make right rather than rationalize or justify the problem.

Exemplary – To serve as a model or example of positive action; strive for high performance standards and deliver results. Demonstrate technical competence. Set high standards for self, demonstrating integrity and superior customer service skills.

Responsibility – Responsibility is acting with initiative and understanding that our organization and our customers are depending on us.

Service – Service is everything we do to exceed the needs and expectations of our customers at all times.

Safety – Demonstrate the importance of safety and how it may influence our daily lives.

Marlene Bandars named Shining Star for September

Managing Broker Arla Meyer presents Marlene Bandars with the Shining Star Award.
Managing Broker Arla Meyer presents Marlene Bandars with the Shining Star Award.

Marlene Bandars, office staff at the Woods Bros Realty Lincolnshire Square office was named Shining Star for September.

Her nomination read:

“Marlene is the most positive person I know. She is always very helpful and anticipates what might be helpful to us as agents, and very gracious to our clients. I’ve never seen any negative attitude or words from her. We are remodeling our office right now and she has been amazing in her support to us in getting our offices packed up, and very helpful to Arla in orchestrating this huge undertaking. Marlene is an absolute rock star in my book!”

Shining Stars are HomeServices of Nebraska associates, including managers, employees and agents, who help make our company a better place for our customers, clients and for each other. Nominees must exemplify the following:

  1. The person went out of their way to exceed the HomeServices of Nebraska Standards and best practices.
  2. The gesture or service was above and beyond normal job requirements or expectations.
  3. The employee, manager or agent went beyond the call of duty to ensure the needs of a customer, fellow employee or agent.

Anyone is invited to nominate employees, agents or managers who have displayed The Shining Star Spirit. For someone to be recognized, a Shining Star Nomination Form must be submitted by the 15th of every month. *A participant is eligible to win one (1) time per year.

Shining Star Values

Positive Attitude – A positive attitude is focusing on what is useful, beneficial and worthwhile in each and every situation. Your attitude is displayed through your words, actions and facial expressions with your customers and those around you.

Accountable – Accountable is being responsible for your actions and behaviors as they impact customers and those around you.

Responsive – Being responsive is being open to the situation as it occurs and responding in a sensitive manner to meet needs and expectations.

Teamwork – Teamwork is helping each other win and taking pride in each other’s victories. No one person or department alone can provide for the comprehensive needs of our customers. We achieve our goals when working together as a team.

No Excuses – A culture of no excuses acknowledges when mistakes or perceived shortcomings are made and seeks to correct or make right rather than rationalize or justify the problem.

Exemplary – To serve as a model or example of positive action; strive for high performance standards and deliver results. Demonstrate technical competence. Set high standards for self, demonstrating integrity and superior customer service skills.

Responsibility – Responsibility is acting with initiative and understanding that our organization and our customers are depending on us.

Service – Service is everything we do to exceed the needs and expectations of our customers at all times.

Safety – Demonstrate the importance of safety and how it may influence our daily lives.

Jeanne Cuda named Shining Star for August

CFO Todd Yorges presents Jeanne Cuda with the Shining Star Award.
CFO Todd Yorges presents Jeanne Cuda with the Shining Star Award.

Jeanne Cuda of the Woods Bros Realty Country Club Plaza office was named Shining Star for August.

Her nomination read:

“Some years ago, “The Natural” was a popular film that chronicled the life of an aspiring baseball player.  We learned of how this player had incredible abilities, but, through unfortunate circumstances, was delayed in his career.  Even at an advanced age for entering professional baseball, the main character came through with amazing success.  His perseverance carried him far.  What a life lesson.

Jeanne Cuda of Woods Bros Country Club office, has championed the efforts of hundreds, perhaps thousands, of aspiring you baseball players who most likely will not attain the “natural” status of success.  Homer’s Heroes is a summer baseball program for youth ages 5-17 with physical or intellectual challenges.  Jeanne is the current chairperson of Homer’s Heroes, and though her efforts have been stalwart in supporting and organizing the program, Jeanne modestly remains in the background.

The most recent coverage of Homer’s Heroes by local media brought much deserved attention to the successes youth have experienced.  Many of these young athletes are able to experience the feeling of successes as their peers of less restricted abilities have known.  Homer’s Heroes athletes are persevering and achieving.  They’re teaching life’s lessons for us to follow.

Our nomination of Jeanne Cuda for recognition as a “Shining Star” in her tireless dedication of the Homer’s Heroes program is what we think is a “Natural.”

Bravo Jeanne for your exemplary efforts!”

Shining Stars are HomeServices of Nebraska associates, including managers, employees and agents, who help make our company a better place for our customers, clients and for each other. Nominees must exemplify the following:

  1. The person went out of their way to exceed the HomeServices of Nebraska Standards and best practices.
  2. The gesture or service was above and beyond normal job requirements or expectations.
  3. The employee, manager or agent went beyond the call of duty to ensure the needs of a customer, fellow employee or agent.

Anyone is invited to nominate employees, agents or managers who have displayed The Shining Star Spirit. For someone to be recognized, a Shining Star Nomination Form must be submitted by the 15th of every month. *A participant is eligible to win one (1) time per year.

Shining Star Values

Positive Attitude – A positive attitude is focusing on what is useful, beneficial and worthwhile in each and every situation. Your attitude is displayed through your words, actions and facial expressions with your customers and those around you.

Accountable – Accountable is being responsible for your actions and behaviors as they impact customers and those around you.

Responsive – Being responsive is being open to the situation as it occurs and responding in a sensitive manner to meet needs and expectations.

Teamwork – Teamwork is helping each other win and taking pride in each other’s victories. No one person or department alone can provide for the comprehensive needs of our customers. We achieve our goals when working together as a team.

No Excuses – A culture of no excuses acknowledges when mistakes or perceived shortcomings are made and seeks to correct or make right rather than rationalize or justify the problem.

Exemplary – To serve as a model or example of positive action; strive for high performance standards and deliver results. Demonstrate technical competence. Set high standards for self, demonstrating integrity and superior customer service skills.

Responsibility – Responsibility is acting with initiative and understanding that our organization and our customers are depending on us.

Service – Service is everything we do to exceed the needs and expectations of our customers at all times.

Safety – Demonstrate the importance of safety and how it may influence our daily lives.

Matt Garner named Shining Star for June

Matt Garner of the Woods Bros Realty Country Club Plaza office is the June Shining Star recipient.

CEO Gene Brake presents Matt Garner with the Shining Star award.
CEO Gene Brake presents Matt Garner with the Shining Star award.

His nomination read:

“Matt, while listening to KLIN talk radio, found a chance to get some good exposure for the Country Club office when Jack Mitchell of their morning show lost a bet. Jack was going to walk from North Star high school to Lincoln Southwest High School, in a route that was going right by the office. Matt rallied up the agents to raise more than $300 for the Lincoln Community Foundation for Jack to pull manager Thane Jensen in a wagon for one mile in front of their office. This was great exposure for the company and for the office, and I’m just thrilled that Matt took the initiative to pull this off.”

Shining Stars are HomeServices of Nebraska associates, including managers, employees and agents, who help make our company a better place for our customers, clients and for each other. Nominees must exemplify the following:

  1. The person went out of their way to exceed the HomeServices of Nebraska Standards and best practices.
  2. The gesture or service was above and beyond normal job requirements or expectations.
  3. The employee, manager or agent went beyond the call of duty to ensure the needs of a customer, fellow employee or agent.

Anyone is invited to nominate employees, agents or managers who have displayed The Shining Star Spirit. For someone to be recognized, a Shining Star Nomination Form must be submitted by the 15th of every month. *A participant is eligible to win one (1) time per year.

Shining Star Values

Positive Attitude – A positive attitude is focusing on what is useful, beneficial and worthwhile in each and every situation. Your attitude is displayed through your words, actions and facial expressions with your customers and those around you.

Accountable – Accountable is being responsible for your actions and behaviors as they impact customers and those around you.

Responsive – Being responsive is being open to the situation as it occurs and responding in a sensitive manner to meet needs and expectations.

Teamwork – Teamwork is helping each other win and taking pride in each other’s victories. No one person or department alone can provide for the comprehensive needs of our customers. We achieve our goals when working together as a team.

No Excuses – A culture of no excuses acknowledges when mistakes or perceived shortcomings are made and seeks to correct or make right rather than rationalize or justify the problem.

Exemplary – To serve as a model or example of positive action; strive for high performance standards and deliver results. Demonstrate technical competence. Set high standards for self, demonstrating integrity and superior customer service skills.

Responsibility – Responsibility is acting with initiative and understanding that our organization and our customers are depending on us.

Service – Service is everything we do to exceed the needs and expectations of our customers at all times.

Safety – Demonstrate the importance of safety and how it may influence our daily lives.

Rita Dinger named Shining Star for March

Rita Dinger of the Woods Bros Realty Lincolnshire Square office is the March Shining Star recipient.

CEO Gene Brake presents Rita Dinger with the Shining Star Award.
CEO Gene Brake presents Rita Dinger with the Shining Star Award.

Her nomination read:

“One year ago on March 20th, I about died from Spinal Meningitis. While on my death bed literally I had my sister phone Rita Dinger. I don’t even remember this conversation, but Rita told me about it just today, March 14th. My sister had told her that I was in the ER and that I wanted to speak to her. I said to her, “Rita, would you watch over my business for me?”  Without a question, she said, “YES!”  RITA is a shining star every day, but at that moment in time she went above and beyond what is expected, and she did it with so much love and compassion.

I will always view Rita Dinger as a shining star. From the bottom of my heart to yours Rita, THANK YOU so much for all of your assistance, time, love, and friendship. We at Lincolnshire and Woods Bros as a whole have so many Shining Stars, it makes me happy to be associated with! Good work, Woods Bros, and again thank you, Rita Dinger, a very deserving recipient of this award!”

Shining Stars are HomeServices of Nebraska associates, including managers, employees and agents, who help make our company a better place for our customers, clients and for each other. Nominees must exemplify the following:

  1. The person went out of their way to exceed the HomeServices of Nebraska Standards and best practices.
  2. The gesture or service was above and beyond normal job requirements or expectations.
  3. The employee, manager or agent went beyond the call of duty to ensure the needs of a customer, fellow employee or agent.

Anyone is invited to nominate employees, agents or managers who have displayed The Shining Star Spirit. For someone to be recognized, a Shining Star Nomination Form must be submitted by the 15th of every month. *A participant is eligible to win one (1) time per year.

Shining Star Values

Positive Attitude – A positive attitude is focusing on what is useful, beneficial and worthwhile in each and every situation. Your attitude is displayed through your words, actions and facial expressions with your customers and those around you.

Accountable – Accountable is being responsible for your actions and behaviors as they impact customers and those around you.

Responsive – Being responsive is being open to the situation as it occurs and responding in a sensitive manner to meet needs and expectations.

Teamwork – Teamwork is helping each other win and taking pride in each other’s victories. No one person or department alone can provide for the comprehensive needs of our customers. We achieve our goals when working together as a team.

No Excuses – A culture of no excuses acknowledges when mistakes or perceived shortcomings are made and seeks to correct or make right rather than rationalize or justify the problem.

Exemplary – To serve as a model or example of positive action; strive for high performance standards and deliver results. Demonstrate technical competence. Set high standards for self, demonstrating integrity and superior customer service skills.

Responsibility – Responsibility is acting with initiative and understanding that our organization and our customers are depending on us.

Service – Service is everything we do to exceed the needs and expectations of our customers at all times.

Safety – Demonstrate the importance of safety and how it may influence our daily lives.

Debbie Shields is the Shining Star for May

Debbie Shields, Agent Services Representative at the Woods Bros Realty Lincolnshire Square office, is the May Shining Star recipient.

CFO Todd Yorges presents Debbie Shields with the Shining Star Award.
CFO Todd Yorges presents Debbie Shields with the Shining Star Award.

One of her many nominations read:

“Debbie creates first class, professional looking marketing materials for us. She is happy to use your ideas or create something for you. I have had two Premier Property listings recently and my sellers were very impressed with the marketing booklets she produced for us. She is working with me to add more content to my webpage and for my builder also. Debbie always has a positive attitude and is a great multitasker. She has a lot of requests coming from all directions and always gets things done in a timely fashion with a smile.”

Shining Stars are HomeServices of Nebraska associates, including managers, employees and agents, who help make our company a better place for our customers, clients and for each other. Nominees must exemplify the following:

  1. The person went out of their way to exceed the HomeServices of Nebraska Standards and best practices.
  2. The gesture or service was above and beyond normal job requirements or expectations.
  3. The employee, manager or agent went beyond the call of duty to ensure the needs of a customer, fellow employee or agent.

Anyone is invited to nominate employees, agents or managers who have displayed The Shining Star Spirit. For someone to be recognized, a Shining Star Nomination Form must be submitted by the 15th of every month. *A participant is eligible to win one (1) time per year.

Shining Star Values

Positive Attitude – A positive attitude is focusing on what is useful, beneficial and worthwhile in each and every situation. Your attitude is displayed through your words, actions and facial expressions with your customers and those around you.

Accountable – Accountable is being responsible for your actions and behaviors as they impact customers and those around you.

Responsive – Being responsive is being open to the situation as it occurs and responding in a sensitive manner to meet needs and expectations.

Teamwork – Teamwork is helping each other win and taking pride in each other’s victories. No one person or department alone can provide for the comprehensive needs of our customers. We achieve our goals when working together as a team.

No Excuses – A culture of no excuses acknowledges when mistakes or perceived shortcomings are made and seeks to correct or make right rather than rationalize or justify the problem.

Exemplary – To serve as a model or example of positive action; strive for high performance standards and deliver results. Demonstrate technical competence. Set high standards for self, demonstrating integrity and superior customer service skills.

Responsibility – Responsibility is acting with initiative and understanding that our organization and our customers are depending on us.

Service – Service is everything we do to exceed the needs and expectations of our customers at all times.

Safety – Demonstrate the importance of safety and how it may influence our daily lives.

Marlene Bandars named January Shining Star

CEO Gene Brake presents Marlene Bandars with the Shining Star Award
CEO Gene Brake presents Marlene Bandars with the Shining Star Award

Marlene Bandars, staff member at the Woods Bros Realty Lincolnshire Square office, is the January Shining Star recipient.

One of her many nominations read:

“Marlene takes on a challenge with a smile on her face and determination.  She always tries to find ways to simplify our business lives whether it be time or money savings.  As her time permits, she is willing to help with projects that she certainly would not have to assist with.  Not only does she assist, she asks if she can help before even being asked.

She has volunteered to do work for the other support staff when they are over-loaded and is just a joy to be around.  I can’t say enough about Marlene’s infectious attitude and work ethic. If you were to look up the definition of team player, you would see a picture of Marlene.  She sets the bar high for others to strive toward.”

Shining Stars are HomeServices of Nebraska associates, including managers, employees and agents, who help make our company a better place for our customers, clients and for each other. Nominees must exemplify the following:

  1. The person went out of their way to exceed the HomeServices of Nebraska Standards and best practices.
  2. The gesture or service was above and beyond normal job requirements or expectations.
  3. The employee, manager or agent went beyond the call of duty to ensure the needs of a customer, fellow employee or agent.

Anyone is invited to nominate employees, agents or managers who have displayed The Shining Star Spirit. For someone to be recognized, a Shining Star Nomination Form must be submitted by the 15th of every month. *A participant is eligible to win one (1) time per year.

Shining Star Values

Positive Attitude – A positive attitude is focusing on what is useful, beneficial and worthwhile in each and every situation. Your attitude is displayed through your words, actions and facial expressions with your customers and those around you.

Accountable – Accountable is being responsible for your actions and behaviors as they impact customers and those around you.

Responsive – Being responsive is being open to the situation as it occurs and responding in a sensitive manner to meet needs and expectations.

Teamwork – Teamwork is helping each other win and taking pride in each other’s victories. No one person or department alone can provide for the comprehensive needs of our customers. We achieve our goals when working together as a team.

No Excuses – A culture of no excuses acknowledges when mistakes or perceived shortcomings are made and seeks to correct or make right rather than rationalize or justify the problem.

Exemplary – To serve as a model or example of positive action; strive for high performance standards and deliver results. Demonstrate technical competence. Set high standards for self, demonstrating integrity and superior customer service skills.

Responsibility – Responsibility is acting with initiative and understanding that our organization and our customers are depending on us.

Service – Service is everything we do to exceed the needs and expectations of our customers at all times.

Safety – Demonstrate the importance of safety and how it may influence our daily lives.

Dennis Mehrhoff named September Shining Star

Dennis Mehrhoff recieves the Shining Star award from CEO Gene Brake.
Dennis Mehrhoff recieves the Shining Star award from CEO Gene Brake.

Dennis Mehrhoff of the Woods Bros Realty Lincolnshire Square office is the September Shining Star recipient.

His nomination read:

“Year after year, Dennis continues to be the person who helps the REALTORS Association of Lincoln (RAL) get its team together and supplies to the job site for the Paint-a-thon; he does this without hesitation. It is because of Dennis RAL gets enough volunteers to make up a team!”

Shining Stars are HomeServices of Nebraska associates, including managers, employees and agents, who help make our company a better place for our customers, clients and for each other. Nominees must exemplify the following:

  1. The person went out of their way to exceed the HomeServices of Nebraska Standards and best practices.
  2. The gesture or service was above and beyond normal job requirements or expectations.
  3. The employee, manager or agent went beyond the call of duty to ensure the needs of a customer, fellow employee or agent.

Anyone is invited to nominate employees, agents or managers who have displayed The Shining Star Spirit. For someone to be recognized, a Shining Star Nomination Form must be submitted by the 15th of every month. *A participant is eligible to win one (1) time per year.

Shining Star Values

Positive Attitude – A positive attitude is focusing on what is useful, beneficial and worthwhile in each and every situation. Your attitude is displayed through your words, actions and facial expressions with your customers and those around you.

Accountable – Accountable is being responsible for your actions and behaviors as they impact customers and those around you.

Responsive – Being responsive is being open to the situation as it occurs and responding in a sensitive manner to meet needs and expectations.

Teamwork – Teamwork is helping each other win and taking pride in each other’s victories. No one person or department alone can provide for the comprehensive needs of our customers. We achieve our goals when working together as a team.

No Excuses – A culture of no excuses acknowledges when mistakes or perceived shortcomings are made and seeks to correct or make right rather than rationalize or justify the problem.

Exemplary – To serve as a model or example of positive action; strive for high performance standards and deliver results. Demonstrate technical competence. Set high standards for self, demonstrating integrity and superior customer service skills.

Responsibility – Responsibility is acting with initiative and understanding that our organization and our customers are depending on us.

Service – Service is everything we do to exceed the needs and expectations of our customers at all times.

Safety – Demonstrate the importance of safety and how it may influence our daily lives.

Congratulations to the Shining Stars of August

Jo Deyong, Richelle Miller-Sprouse, Kayla McElroy, Linda Tidball, John Tidball and Jennifer Schuller of the Woods Bros Realty Country Club Plaza office are the Shining Star recipients for the month of August, due to their assistance after the loss of Sales Manager Mary Kuhlmann.

Jo Deyong, Richelle Miller-Sprouse, Kayla McElroy, Linda Tidball, John Tidball and Jennifer Schuller with CEO Gene Brake
Jo Deyong, Richelle Miller-Sprouse, Kayla McElroy, Linda Tidball, John Tidball and Jennifer Schuller with CEO Gene Brake

Their nominators said:

“The last couple of months have been very difficult for our office. [Jo, Richelle and Kayla] kept the office functioning, answered questions as they could from agents, people outside the office, and Mary’s family. They all put so many extra hours and did so with great grace while they were grieving as well. Each of the women has their own skills. No one can greet the public, deal with agent drama, and smile like Kayla. No one can answer forms questions, and keep us out of the doghouse like Jo. No one is a better ‘behind the scenes’ worker, flier generator, and decipherer of a CMA worksheet than Richelle. Together they are an incredible team.”

“I would like to nominate Jennifer Schuller and Linda and John Tidball for the Shining Star recognition. In the time prior to and following our loss of Mary Kuhlmann, these 3 devoted friends of Mary’s gave, and continue to give, hours and hours of their time in support of Mary and her family. The 3 Realtors continue to market all of the properties Mary had as active listings at the time of her passing. These 3 wonderful friends have done this out of the goodness of their hearts, with the commissions on the sales of Mary’s properties going to Arlo and the family. They’re receiving no financial reward for these hours of work. It is this kind of dedication to their (our) wonderful friend Mary Kuhlmann that is worthy of recognition as true ‘shining stars.’ ”

Shining Stars are HomeServices of Nebraska associates, including managers, employees and agents, who help make our company a better place for our customers, clients and for each other. Nominees must exemplify the following:

  1. The person went out of their way to exceed the HomeServices of Nebraska Standards and best practices.
  2. The gesture or service was above and beyond normal job requirements or expectations.
  3. The employee, manager or agent went beyond the call of duty to ensure the needs of a customer, fellow employee or agent.

Anyone is invited to nominate employees, agents or managers who have displayed The Shining Star Spirit. For someone to be recognized, a Shining Star Nomination Form must be submitted by the 15th of every month. *A participant is eligible to win one (1) time per year.

Shining Star Values

Positive Attitude – A positive attitude is focusing on what is useful, beneficial and worthwhile in each and every situation. Your attitude is displayed through your words, actions and facial expressions with your customers and those around you.

Accountable – Accountable is being responsible for your actions and behaviors as they impact customers and those around you.

Responsive – Being responsive is being open to the situation as it occurs and responding in a sensitive manner to meet needs and expectations.

Teamwork – Teamwork is helping each other win and taking pride in each other’s victories. No one person or department alone can provide for the comprehensive needs of our customers. We achieve our goals when working together as a team.

No Excuses – A culture of no excuses acknowledges when mistakes or perceived shortcomings are made and seeks to correct or make right rather than rationalize or justify the problem.

Exemplary – To serve as a model or example of positive action; strive for high performance standards and deliver results. Demonstrate technical competence. Set high standards for self, demonstrating integrity and superior customer service skills.

Responsibility – Responsibility is acting with initiative and understanding that our organization and our customers are depending on us.

Service – Service is everything we do to exceed the needs and expectations of our customers at all times.

Safety – Demonstrate the importance of safety and how it may influence our daily lives.

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